Security Best Practices
Keep your account and data secure in the wholesale marketplace
🔐 Account Security
Strong Password
✓ Use at least 12 characters
✓ Include uppercase and lowercase letters
✓ Add numbers and special characters
✓ Avoid personal information
✓ Use unique password for DealerBe
✓ Consider using a password manager
Login Security
✓ Always log out when finished
✓ Don't save passwords on shared computers
✓ Use private/incognito mode on public devices
✓ Check for "https://" in the URL
✓ Monitor login activity regularly
✓ Report suspicious login attempts
🛡️ Transaction Security
Verify Dealer Identity
Check verification status: Only deal with verified dealers
Review dealer ratings: Look at transaction history and reviews
Confirm license: Verify dealer license numbers independently
Business address: Ensure physical business location exists
Safe Payment Practices
Wire transfers: Use established banking relationships
Certified checks: Verify funds before releasing vehicles
Never use: Personal checks, cash, cryptocurrency, gift cards
Documentation: Keep records of all payment transactions
Escrow services: Consider third-party escrow for high-value deals
📱 Communication Security
Safe Communication
✓ Use DealerBe messaging system
✓ Keep all negotiations documented
✓ Verify phone numbers independently
✓ Be cautious with personal information
✓ Don't share banking details in messages
Red Flags
✗ Pressure for immediate payment
✗ Requests for unusual payment methods
✗ Reluctance to provide documentation
✗ Prices significantly below market
✗ Poor communication or evasiveness
🚗 Vehicle Inspection Security
Pre-Purchase Inspection
Physical inspection: Always inspect vehicles in person when possible
Third-party inspection: Use professional inspection services for remote purchases
VIN verification: Confirm VIN matches all documentation
Title verification: Ensure clear title before payment
Lien checks: Verify no outstanding liens exist
⚠️ Title and Documentation
• Never release payment without proper title transfer
• Verify seller's legal right to sell the vehicle
• Check for any liens or encumbrances
• Ensure all paperwork is properly notarized
• Keep copies of all transaction documents
🚨 Fraud Prevention
Common Scams to Avoid
Fake checks: Overpayment scams with fake certified checks
Wire fraud: Requests to wire money to foreign accounts
Stolen vehicles: Vehicles with altered VINs or stolen titles
Phantom dealers: Non-existent dealerships with fake credentials
Bait and switch: Different vehicle than advertised
If You Suspect Fraud
1. Stop all communication with the suspicious party
2. Document everything - save messages, emails, photos
3. Report to DealerBe immediately via info@dealerbe.com
4. Contact authorities if money has been lost
5. Notify your bank if financial information was shared
📋 Security Checklist
Before Every Transaction
Dealer Verification
☐ Verified dealer status on DealerBe
☐ Checked dealer ratings and reviews
☐ Confirmed business license independently
☐ Verified physical business address
Vehicle & Payment
☐ Inspected vehicle (in person or professionally)
☐ Verified VIN and title documentation
☐ Confirmed clear title with no liens
☐ Arranged secure payment method
📞 Security Support
Questions about security or need to report suspicious activity?