Password and Security Settings
Secure your DealerBe account with strong passwords and advanced security features
🔐 Account Security Overview
Critical protection: Your account contains sensitive business and financial information
Multi-layer security: Combine strong passwords with additional security measures
Regular maintenance: Update passwords and review security settings periodically
Industry compliance: Meet automotive industry security standards
🔑 Password Management
Changing Your Password
1. Navigate to Account Settings from your dashboard
2. Select "Security" from the settings menu
3. Click "Change Password" in the password section
4. Enter current password for verification
5. Create new password meeting security requirements
6. Confirm new password and save changes
Strong Password Requirements
✅ Minimum 12 characters (recommended 16+)
✅ Mix of uppercase and lowercase letters
✅ Include numbers and special characters
✅ Avoid personal information (names, dates, addresses)
✅ Unique to DealerBe - don't reuse other passwords
✅ Consider using a passphrase with random words
🛡️ Two-Factor Authentication (2FA)
Setting Up 2FA
1. Go to Security Settings in your account
2. Enable Two-Factor Authentication
3. Choose your method: SMS, authenticator app, or email
4. Follow setup instructions for your chosen method
5. Save backup codes in a secure location
2FA Methods
📱 Authenticator apps: Google Authenticator, Authy (most secure)
📧 Email codes: Sent to your registered email
📞 SMS codes: Text messages to your phone
🔑 Backup codes: One-time use emergency codes
🔍 Login Activity Monitoring
Viewing Login History
Access location: Security Settings → Login Activity
Information shown: Date, time, IP address, device, location
Review frequency: Check monthly or after suspicious activity
Alert setup: Enable notifications for new device logins
⚠️ Suspicious Activity Signs
• Logins from unfamiliar locations
• Access from unknown devices
• Login attempts at unusual times
• Multiple failed login attempts
• Changes you didn't make to your account
• Unexpected password reset emails
📧 Email Security Settings
Email Management
Primary email: Main contact for account communications
Backup email: Secondary email for account recovery
Email verification: Confirm ownership of new email addresses
Change notifications: Alerts sent when email is updated
Security Notifications
Login alerts: New device or location notifications
Password changes: Immediate notification of updates
Security settings: Changes to 2FA or security features
Suspicious activity: Potential security threats
🔐 Session Management
Active Sessions
View active sessions: See all devices currently logged in
Session details: Device type, browser, location, last activity
Remote logout: End sessions on other devices
Logout all: End all sessions except current one
✅ Session Best Practices
• Always log out on shared or public computers
• Review active sessions monthly
• End sessions on old or unused devices
• Use "Remember Me" only on personal devices
• Set automatic logout for inactive sessions
🚨 Account Recovery
Password Recovery Process
1. Click "Forgot Password" on the login page
2. Enter your email address associated with the account
3. Check your email for reset instructions
4. Click the reset link (valid for 24 hours)
5. Create a new password meeting security requirements
Account Lockout
Automatic lockout: After 5 failed login attempts
Lockout duration: 30 minutes for security
Early unlock: Use password reset to unlock immediately
Support contact: Contact support for persistent issues
🛠️ Advanced Security Features
IP Restrictions
Whitelist IPs: Restrict login to specific IP addresses
Office networks: Limit access to business locations
VPN detection: Optional blocking of VPN connections
Geographic limits: Restrict access by country/region
Device Management
Trusted devices: Mark frequently used devices as trusted
Device limits: Maximum number of concurrent devices
New device alerts: Notifications for unrecognized devices
Device removal: Revoke access for lost or stolen devices
📅 Security Maintenance Schedule
Regular Security Tasks
Monthly Tasks
• Review login activity
• Check active sessions
• Update recovery information
• Test 2FA functionality
Quarterly Tasks
• Change password
• Review security settings
• Update backup codes
• Audit device access
📞 Security Support
Questions about security settings or need help with account access?