Notification Preferences
Customize your DealerBe notifications through the Command Center to stay informed without being overwhelmed
🔔 Notification Overview
Stay informed: Get timely updates on offers, messages, and important account activity
Control your experience: Choose what notifications you receive and how
Multiple channels: Email, SMS, push notifications, and in-app alerts
Business hours respect: Schedule notifications for your operating hours
⚙️ Accessing Notification Settings
Command Center Access
1. Log into your DealerBe account
2. Open the Command Center by clicking the command icon in the top navigation
3. Select "Account Settings" from the command center menu
4. Choose "Notification Preferences" from the settings options
5. Customize your preferences and save changes
Command Center Features
Centralized control: All notification settings in one location
Quick toggles: Instant enable/disable for notification categories
Real-time preview: See how changes affect your notification flow
Email links: "Manage preferences" in notification emails still available
📧 Email Notifications
Transaction Alerts
💰 New offers received: Immediate or daily digest
🔄 Offer status changes: Accepted, countered, declined
✅ Transaction milestones: Inspections, payments, completions
📋 Document requests: Additional paperwork needed
⏰ Deadline reminders: Inspection periods, payment due dates
Account & Security
🔐 Login alerts: New device or location access
🔑 Password changes: Security updates
📝 Profile updates: Changes to your dealer profile
⚠️ Security warnings: Suspicious activity alerts
📊 Account summaries: Weekly or monthly reports
📱 SMS Text Notifications
High-Priority Alerts
Urgent offers: Time-sensitive deal opportunities
Payment confirmations: Transaction payment received
Security alerts: Immediate security concerns
System outages: Platform maintenance notifications
📞 SMS Setup Requirements
• Verify your mobile phone number
• Confirm SMS capability and carrier
• Standard messaging rates may apply
• Opt-out available at any time
• International numbers supported
🔔 Push Notifications
Browser Notifications
Real-time alerts: Instant notifications while browsing
New messages: Direct communication from other dealers
Offer updates: Status changes and responses
System alerts: Important platform announcements
Mobile App Notifications
Badge counts: Unread message and offer indicators
Lock screen alerts: Important updates even when locked
Sound preferences: Custom notification sounds
Quiet hours: Scheduled do-not-disturb periods
⏰ Scheduling Preferences
Business Hours Settings
Operating hours: Set your normal business hours
Time zone: Automatic detection or manual selection
Weekend preferences: Include or exclude weekend notifications
Holiday schedule: Pause notifications during closures
⏰ Delivery Options
• Immediate: Send notifications as they occur
• Hourly digest: Bundle notifications every hour
• Daily summary: Once-daily consolidated report
• Weekly roundup: Weekly business activity summary
• Custom schedule: Set specific delivery times
🎯 Notification Categories
Priority Levels
🔴 Critical: Security alerts, payment issues, system outages
🟡 Important: New offers, transaction updates, deadlines
🟢 Informational: Profile views, market updates, tips
🔵 Marketing: Platform updates, new features, promotions
Category Management
Individual control: Enable/disable each category separately
Channel selection: Choose delivery method per category
Frequency settings: Set different schedules per category
Bulk actions: Enable/disable multiple categories at once
📊 Notification Analytics
Delivery Statistics
Sent notifications: Total notifications delivered
Open rates: Email notification engagement
Click-through rates: Action taken on notifications
Delivery failures: Failed email or SMS attempts
Optimization Insights
Peak activity times: When you're most responsive
Preferred channels: Most effective notification methods
Response patterns: How quickly you typically respond
Suggestions: Recommended settings adjustments
🔧 Advanced Settings
Custom Rules
Keyword filters: Notifications based on specific terms
Value thresholds: Alerts for offers above certain amounts
Dealer preferences: Special alerts for preferred partners
Geographic filters: Notifications from specific regions
🔄 Integration Options
• Webhook endpoints for custom integrations
• API access for third-party applications
• Calendar integration for deadline reminders
• CRM system notification forwarding
• Slack or Teams channel notifications
🚫 Managing Notification Overload
Best Practices
Reduce Volume
• Use daily digests instead of immediate alerts
• Set higher value thresholds for offer alerts
• Disable low-priority informational notifications
• Use Command Center for quick bulk adjustments
Optimize Timing
• Set quiet hours during non-business times
• Schedule summaries for start of business day
• Use weekend-only settings for non-urgent items
• Adjust time zones for travel or remote work
📞 Notification Support
Questions about notification settings or not receiving expected alerts?