Account Deactivation
Understanding account deactivation options and the process for closing your DealerBe account
⚠️ Before You Deactivate
Consider alternatives: Temporary suspension, reduced activity, or settings adjustments
Complete transactions: Finish all pending deals before deactivation
Data backup: Export important business data and communications
Permanent action: Account deactivation cannot be easily reversed
🔄 Alternatives to Deactivation
Temporary Options
⏸️ Account suspension: Temporarily pause your account
🔕 Disable notifications: Reduce communication volume
👁️ Hide listings: Make inventory temporarily unavailable
📵 Vacation mode: Auto-respond to inquiries
Account Adjustments
⚙️ Reduce activity: Limit to buying or selling only
🔒 Privacy settings: Limit profile visibility
📧 Communication preferences: Minimal notifications
🎯 Selective participation: Choose specific vehicle types
📋 Pre-Deactivation Checklist
Transaction Management
☐ Complete pending sales: Finish all active transactions
☐ Resolve outstanding offers: Accept, decline, or withdraw offers
☐ Handle disputes: Resolve any ongoing issues
☐ Fulfill commitments: Honor all accepted agreements
Data and Communications
☐ Export transaction history: Download records for taxes/accounting
☐ Save important messages: Backup critical communications
☐ Update contact information: Provide alternative contact methods
☐ Notify business partners: Inform regular trading partners
Financial Considerations
☐ Settle outstanding payments: Complete all financial obligations
☐ Cancel subscriptions: End any premium service subscriptions
☐ Update payment methods: Remove or update billing information
☐ Request final statements: Get final billing and tax documents
🔒 Deactivation Process
Request Deactivation
Contact support at info@dealerbe.com with deactivation request
Include: Account details, reason for deactivation, preferred timeline
Account Review
Support team reviews account status and pending transactions
Timeframe: 1-2 business days
Confirmation Required
Verify identity and confirm deactivation decision
Security measure to prevent unauthorized deactivation
Account Deactivated
Account access removed and data retention policy applied
Final confirmation email sent with next steps
📊 What Happens After Deactivation
Immediate Effects
🚫 Login access: Account login immediately disabled
📋 Listings removed: All vehicle listings deactivated
💬 Communication stopped: No new messages or notifications
🔍 Profile hidden: Dealer profile no longer visible
Data Retention
📁 Transaction records: Maintained for legal/tax purposes
💳 Financial data: Retained per regulatory requirements
📧 Communications: Archived for dispute resolution
🗓️ Retention period: 7 years or as required by law
🔄 Reactivation Options
Grace Period
30-day window: Account can be reactivated within 30 days
Data preservation: All data and settings maintained
Simple process: Contact support to request reactivation
Verification required: Identity confirmation needed
After Grace Period
New account required: Must create fresh account
Re-verification needed: Complete verification process again
Data not restored: Previous settings and preferences lost
Rating reset: Start with new dealer rating
📞 Support During Deactivation
Available Assistance
Data export help: Assistance with downloading your data
Transaction completion: Support for finishing pending deals
Alternative solutions: Exploring options other than deactivation
Technical issues: Help with account problems that might be fixable
📋 Required Information
• Account username and registered email
• Reason for deactivation request
• Preferred deactivation timeline
• Status of pending transactions
• Data export requirements
• Alternative contact information
💡 Common Deactivation Reasons
Understanding Your Options
Business Changes
• Retiring from automotive business
• Changing business focus or model
• Consolidating with other platforms
• Economic or market conditions
Platform Issues
• Dissatisfaction with features or service
• Technical difficulties or usability issues
• Cost concerns or budget constraints
• Preference for alternative platforms
📞 Deactivation Support
Questions about account deactivation or need help with the process?